We had such a great visit to Big Sky. Hannah did a fantastic job of finding us a place and making sure we had all contacts/info. for equipment, lift tickets, etc. Her communication was always timely. Shoshone, as you are aware, is in need of a facelift, but we still enjoyed it. Owners of our condo keep their place neat and clean. The murphy bed could use a supportive memory foam mattress. Sad, we expect due to Covid, some restaurants (Italian and pizza) were closed. We appreciated the staff on the slopes working to keep the resort safe. General outdoor space coming off slopes could be improved. Comparing it to Colorado resorts - I expected outdoor fire features and adirondack chairs instead of so many picnic tables.